At EmobiKart, your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website operated by MOBIMUDRA TECH SOLUTIONS PRIVATE LIMITED (“EmobiKart,” “we,” “our,” or “us”).
By accessing or using our services, you agree to the practices described in this policy. Please read it carefully to understand how your information is handled.

Information We Collect

1. During Registration

When you register or place an order on EmobiKart, we may collect:

  • Full Name
  • Address
  • Phone Number
  • Email ID
  • Gender
  • Date of Birth
  • Preferences & Interests

2. User Activity

We may collect information related to:

  • Product preferences & purchase history
  • Delivery instructions
  • Returns, disputes, and customer service communication

3. Browsing Data

We automatically collect technical data such as:

  • IP Address
  • Browser type & version
  • Device type & operating system
  • Pages visited, session duration & timestamps

4. User Interaction

We may track:

  • Clicks, scrolls & navigation behavior
  • Device performance logs & crashes
  • Engagement patterns to improve user experience

How We Use Your Information

Your personal information may be used for:

  • Verifying account identity & secure login
  • Processing orders, payments, deliveries & returns
  • Maintaining order & transaction records
  • Enhancing website performance & personalization
  • Sending updates, promotional offers & notifications
  • Fraud detection & preventing misuse
  • Managing subscriptions or service-based payments
  • Fulfilling legal/compliance requirements
  • Real-time order tracking & updates

Information Sharing

We may share your data with:

  • Payment gateways, shipping partners & hosting providers
  • Customer support platforms
  • Trusted affiliates assisting in operations
  • Government or legal authorities when required
  • Analytics or marketing partners (only with consent)
  • Entities involved in mergers or restructuring

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies to:

  • Remember preferences
  • Improve website functionality
  • Analyze browsing patterns
  • Enhance personalization

You may disable cookies anytime through browser settings.

Data Security

We implement strong administrative, technical & organizational safeguards to protect your data.
However, no method of online transmission is 100% secure.

Service Notifications

Even if you opt out of marketing promotions, we may still send:

  • Order confirmations & shipping updates
  • Security alerts
  • Policy or Terms updates

Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.
If you believe such data was collected inadvertently, please contact us for immediate removal.

Data Retention

  • Personal data is retained for 12 months after account closure or as legally required.
  • Transaction, tax & support-related data may be stored longer for compliance.
  • After the retention period, data is securely deleted or anonymized.

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on our website.
Continued use of our services after updates indicates acceptance of the revised terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

MOBIMUDRA TECH SOLUTIONS PRIVATE LIMITED

📧 Email: support@emobikart.com

📞 Phone: +91 84600 22220

📍 Address:
Upper Ground Floor,
Building No. 42, Atlanta Shopping Mall,
Althan Canal Road,
Landmark: Bhimrad,
Surat, Gujarat – 395017